General terms & conditions and prices – Hotel Villa Westend

For your stay at Hotel Villa Westend, we offer transparent conditions, flexible pricing, and attractive benefits. Here you will find all important information regarding prices, bookings, and terms.

Dynamic pricing & flexible offers

At Hotel Villa Westend you benefit from dynamic pricing. Rates adjust according to demand and booking time.

Your advantage: the earlier you book, the more attractive the price.

Please note: during public holidays, special events, or high-demand periods, seasonal rates may apply.

Children's discounts

Families are warmly welcome – the following discounts apply for children:

up to 1.99 years: free of charge
2 – 5.99 years: 50% discount
6 – 11.99 years: 30% discount
from 12 years in extra bed: 10% discount (based on daily rate per person)

Surcharges

Baby cot: €15.00 per day
Pets (without food): €25.00 per day

Long stay discounts

from 12 nights: 5% discount
from 20 nights: 10% discount

Arrival & room availability

Booked rooms are held until 6:00 p.m. on the day of arrival. For later arrivals, please inform us by phone in advance.

Information for tour operators

Payment within 7 days after confirmation
Any bank charges are borne by the organiser

Cancellation policy

The following cancellation fees apply:

30 – 22 days before arrival: 20% of total price
21 – 12 days before arrival: 50%
11 – 8 days before arrival: 75%
from 7 days before arrival or no-show: 100%

Additional notes:

In case of early departure, 3 nights will be charged
Unused services (e.g. meals) are non-refundable

Travel cancellation insurance

We recommend taking out travel cancellation insurance, for example with Europäische Reiseversicherung. In case of unforeseen events, it covers cancellation or interruption costs.

Südtirol Guest Pass – mobility included

With your stay, you will receive the Südtirol Guest Pass, offering numerous benefits:

Use of all public transport within the South Tyrol mobility network
Validity: from arrival day (00:00) to departure day (24:00)
Additional services depending on the region
Managed and continuously expanded by the South Tyrol mobility consortium

Good to know

Hotel Villa Westend stands for flexible travel planning, fair conditions, and personal service. For any questions regarding prices or bookings, our team is always happy to assist you.