Family climbing a staircase during a walk around Merano

Covid-19 Informations - Hotel Villa Westend Merano

General information: Citizens arriving from EU and SCHENGEN Area countries, the United Kingdom and Northern Ireland, Andorra and Monaco are permitted to enter South Tyrol / Italy.
Please note that there are currently entry requirements for some countries.
Facemasks are required everywhere.

Sanitariness:
Highest quality standards of cleaning and hygiene were already our priority in the past and are even more important today. Our already extensive hygiene guidelines have been reviewed and adapted where necessary. For example, we have provided various disinfectant dispensers within the hotel.
Our employees work with mouth and nose protection in the entire hotel. Under our masks, we smile all the more, even though you may not see our facial expressions as you used to.

Room:
  • all surfaces are cleaned and disinfected daily
  • all our bedding and towels are washed above 90 ° C.
  • on request, housekeeping will not enter your room during your stay
  • we took out all decoration detail and decorative pillows which cannot be washed daily.
  • in our entrance and reception area you will find disinfectant dispenser to clean your hands.
  • all surfaces like elevator buttons, chairs, light switches etc. are disinfected many times daily.
Check in & check out:
You can already check in online before your arrival. Once you arrive at our hotel we will give you your disinfected room keys and explain some things to you and your vacation can start!
We prefer cashless paying methods when checking out, apple pay and google pay are accepted as well. Nevertheless paying in cash is still accepted.

Breakfast buffet
We still offer our breakfast buffet.
We kindly ask you to cover both mouth and nose by a facemask and use medical gloves and keep the personal distance of 1 meter to other guests.

With the new Covid-19 restrictions all restaurants are closed.

We offer you the possibility to order easily in the hotel with our premium partner:


Terme Merano closed until 4 december 2020
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